John Maxwell, a very well credentialed leadership
speaker and author, once shared this with a gathering of his followers:
A
man in a hot air balloon realized that he was lost. He reduced altitude and
spotted a woman below. He descended a bit more and shouted, “Excuse me, can you
help me? I promised a friend I would meet him an hour ago, but I don’t know
where I am.”
The
woman replied, “Well … you’re in a hot air balloon hovering approximately 30
feet above the ground. You are between 40 and 41 degrees north latitude and
between 59 and 60 degrees west longitude.”
“You
must be an engineer,” said the balloonist.
“I
am,” replied the woman, “but how did you know?”
“Well,”
said the balloonist, “everything you have told me is technically correct but I have
no idea what to make of your information. And the fact is I am still lost.
Frankly, you have not been much help at all. If anything, you’ve delayed my
trip.”
The
woman below responded, “You must be in management.”
“I
am,” replied the balloonist. “But, how did you know?”
“Well,”
said the woman, “you don’t know where you are or where you are going. You have
risen to where you are due to a LARGE quantity of hot air. You made a promise
that you have no idea how to keep. And you expect people beneath you to solve
your problems. The fact is you are in exactly the same position you were before
we met. But now somehow it’s my fault!”
Bazinga!!
I love this woman. She’s tellin’ it like it is!
But
seriously, this story is an amazing example of how an under prepared and under
appreciative leader can cause employee disengagement at the speed of light. She
told him the factual truth and he wasn’t prepared to handle it.
“You want the truth? You can’t handle the truth!!” ~Jack Nicholson
See, here’s the thing. One of the single greatest
– and I do mean GREATEST – character traits that a leader must possess is
humility. Asking for help, admitting a misstep, and relying on others are time-tested
keys to success as a leader. Humility IS NOT a sign of weakness or frailty.
Allowing
others to see that you are mortal is the right thing to do. You can and will
make matters worse if you try and fake it and be an imposter.
Your expectation is that the folks around you should
learn from their mistakes. That is what you coach them to do, isn’t it? How
about trying it yourself and then sharing those learnings with those who work
so hard for you? Permitting others to grow at the hands of your personal
experiences is an amazing pathway to building trust.
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