Employee engagement. Ahh … the mountain top. Something
every leader strives for to achieve success. An engaged employee is a happy
employee. An engaged employee is more productive. An engaged employee is
__________ (you fill in the blank). Right?
How does the corporate world evaluate employee
engagement? Well, by issuing an employee engagement survey, of course. Who
better to ask about engagement than the employees themselves? And when structured
properly, and with a supportive culture, these types of surveys can deliver
incredibly insightful feedback to the leadership team.
See,
here’s the thing. Every leader knows that improving employee
engagement will improve company performance and cultural significance. Just
makes reasonable sense, right? But the problem is, when the survey is over most
action items and action plans addressing the survey feedback are assigned
exclusively to members of management. We aren’t engaging the very employees who
know what needs to be fixed and know what winning looks like. Does that seem
backwards to anyone besides me?!?
Your team members are passionate about making your
workplace, your company the best place to work. Their beliefs about what would
create a culture of significance are embedded in the feedback provided through
the surveys. So why not deeply involve them in the action plans and resulting
initiatives in response to the surveys? Seems to make sense to me.
Leadership should not be the only ones responsible
for making change in an organization. That is a mistake being made in too many
companies today.
When someone is involved, when their ideas are
heard and when they are allowed to communicate the plans and actions to their
teams, that someone now owns the change. And they want it – badly!
You
can’t have engaged employees without engaging your employees.
What? Did he just say that? It’s simple, gang. People want to help. They want
to be a part of something significant. I have seen the power of highly engaged
employees and it gives me goose bumps. Why not get some goose bumps of your
own?
Ask folks their opinion. Let them tell you what
they would do if they were in charge. Allow them to take the lead on culturally
significant issues. Ask them to “Tell me
more.” And all the while, you will be sharing your power with them. Try it
once and judge for yourself – I can’t wait to hear the results!
Engaged employees – folks who really care about the
success of the business – will push hard to turn today’s chaos into tomorrow’s
payoff. Just give them a chance. I know what you see will be Simply Amazing!
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