When you ask somebody what he or she does for a living, they will most
likely tell you what their title is on their business card. VP of Sales, Service Manager, Human
Resources Business Partner, Physical Therapist, Business Coach. What do all
of those titles really mean? And more importantly how does it describe what
these people do and why they do it? Ya got me.
And what the heck is an actuary? I gotta go to Wikipedia to
figure that one out.
See, here’s the
thing. Your title doesn’t represent your purpose in business. The beliefs behind what winning looks like for you, your team and your customers
are what drives your purpose.
And, let me be the first to break it to ya – you do not impress anyone
with your title. The only title I ever saw that made me stop and think was that
of a woman at Southwest Airlines – Culture Queen. Yep – pretty much
sums it up. I know exactly what her purpose is at Southwest.
But beyond that, call yourself whatever you want. Your beliefs and
your behaviors and the messages sent by your actions are what define you. THAT
is what you do for a living.
When I first started my job as Plant Manager at a factory in
Westminster, Colorado, I thought I was hot stuff. “Lookout everybody, the Plant
Manager is in da house!” I thought I held the ultimate power. But on my first
day of work, the HR administrative assistant walked into my office and handed
me a watering can with a smile. She told me it was my responsibility to make
sure none of the plants died. Hmmm, I get it – plant manager. Real
funny. But a great reality check.
Title doesn’t mean much. How you treat others, the behaviors you
inspire and the results those behaviors provide is your purpose.
I wasn’t a
plant manager. I was a servant leader who helped create a culture of
significance so that the dedicated employees could serve our customers and each
other in the best way possible.
That’s what should have been on my business
card…
Find your purpose as a leader and then let your actions
do all of your talking.
Go Ahead, Dare to be Amazing!